About Tech for Health Equity Foundation (TFHE Foundation)

The TFHE Foundation seeks to:

• Improve health equity by deploying technology solutions to enhance access to healthcare services.
• Strengthen health systems using digital health tools, especially in remote and underserved communities.
• Facilitate the use of innovative digital solutions such as drones for disease prevention and health promotion.

Mission: To leverage technology to improve healthcare access and outcomes,

Main Mission: To leverage advances in technology to improve healthcare access and

Position Description

The Administration & Communications Assistant provides administrative, reception, and operational support while leading the organization's day-to-day communications and digital presence. This role ensures efficient office operations, delivers a professional first point of contact for visitors and stakeholders, and supports the organization's visibility through strategic communication, content creation, and digital marketing.

Essential functions include [but are not limited to]:

Office Administration &Operation (35%)

• Manage day-to-day office operations and administrative processes.
• Maintain physical and electronic filing systems.
• Coordinate procurement of office supplies and maintain inventory.
• Support travel arrangements, accommodation bookings, and logistics.
• Organize meetings, workshops, and events.
• Prepare agendas, take minutes, and follow up action points.
• Manage correspondence and document management.
• Coordinate office maintenance and equipment.
• Support logistical arrangements for international visits of TFHE staff and other guests; this includes booking accommodation, flights and ensuring airport pick-up and drop-off.
• Ensure all project assets are properly labeled as per TFHE and donor requirements
• Assist the Finance and Administration Manager to periodically reconcile physical stock against book records of office supplies & stationery.
• Assist the Finance and Administration team in updating inventory of project assets.
• Work closely with the Operations team to provide support as required
• Perform any other duties as may be requested by the supervisor

Reception & Customer Service (20%)

• Welcome visitors and serve as the first point of contact.
• Manage incoming calls, emails, and inquiries.
• Maintain visitor logs and meeting schedules.
• Ensure reception and meeting areas are professional.
• Coordinate hospitality for meetings and guests.

Communications & Digital Marketing (30%)

• Implement the organization's communication strategy.
• Create content for social media, website, newsletters, and email campaigns.
• Manage social media platforms.
• Design communication materials using Canva or similar tools.
• Coordinate photography and video documentation.
• Draft news stories, blogs, press releases, and success stories.
• Monitor and update website content.
• Track communication analytics and prepare monthly reports.
• Maintain digital library of communication assets.

Executive Support (10%)

• Support scheduling and calendar management.
• Prepare presentations and official correspondence.
• Support board and management meeting logistics.
• Follow up assigned administrative action items.

Records & Information Management (5%)

• Maintain confidential organizational records.
• Archive and retrieve documents.
• Maintain stakeholder databases.

Qualifications

Bachelor's Degree in Business Administration, Communications, Marketing, Public Relations, Journalism, Office Management, Management, or another relevant field.

Experience

• Minimum 2–3 years of relevant professional experience.
• Experience in office administration and reception.
• Experience managing social media and digital communications.
• Experience organizing meetings and events.
• NGO, development, or private sector experience is an advantage.

Technical Skills

• Microsoft Office Suite
• Google Workspace
• Canva
• Mailchimp or similar
• WordPress/CMS
• Social media management
• Basic photography and video editing
• Digital marketing
• Document management systems

Core Competencies

• Excellent organizational skills
• Professional communication
• Customer service
• Attention to detail
• Integrity
• Creativity
• Time management
• Problem solving
• Teamwork
• Adaptability

Key Performance Indicators

• Efficient office operations and timely administrative support.
• Professional reception and stakeholder experience.
• Consistent social media and website updates.
• Growth in digital engagement.
• Timely production of communication materials.
• Monthly communication analytics reports.

Preferred Added Value

Experience with AI-powered communication tools, graphic design, digital advertising, CRM systems, project management tools, and Google Analytics is an added advantage.

Language:

Fluency in English is required.

• Manage day-to-day office operations and administrative processes.
• Maintain physical and electronic filing systems.
• Coordinate procurement of office supplies and maintain inventory.
• Support travel arrangements, accommodation bookings, and logistics.
• Organize meetings, workshops, and events.
• Prepare agendas, take minutes, and follow up action points.
• Manage correspondence and document management.
• Coordinate office maintenance and equipment.
• Support logistical arrangements for international visits of TFHE staff and other guests; this includes booking accommodation, flights and ensuring airport pick-up and drop-off.
• Ensure all project assets are properly labeled as per TFHE and donor requirements
• Assist the Finance and Administration Manager to periodically reconcile physical stock against book records of office supplies & stationery.
• Assist the Finance and Administration team in updating inventory of project assets.
• Work closely with the Operations team to provide support as required
• Perform any other duties as may be requested by the supervisor
• Welcome visitors and serve as the first point of contact.
• Manage incoming calls, emails, and inquiries.
• Maintain visitor logs and meeting schedules.
• Ensure reception and meeting areas are professional.
• Coordinate hospitality for meetings and guests.
• Implement the organization's communication strategy.
• Create content for social media, website, newsletters, and email campaigns.
• Manage social media platforms.
• Design communication materials using Canva or similar tools.
• Coordinate photography and video documentation.
• Draft news stories, blogs, press releases, and success stories.
• Monitor and update website content.
• Track communication analytics and prepare monthly reports.
• Maintain digital library of communication assets.
• Support scheduling and calendar management.
• Prepare presentations and official correspondence.
• Support board and management meeting logistics.
• Follow up assigned administrative action items.
• Maintain confidential organizational records.
• Archive and retrieve documents.
• Maintain stakeholder databases.

• Microsoft Office Suite
• Google Workspace
• Canva
• Mailchimp or similar
• WordPress/CMS
• Social media management
• Basic photography and video editing
• Digital marketing
• Document management systems

• Bachelor's Degree in Business Administration, Communications, Marketing, Public Relations, Journalism, Office Management, Management, or another relevant field.
• Minimum 2–3 years of relevant professional experience.
• Experience in office administration and reception.
• Experience managing social media and digital communications.
• Experience organizing meetings and events.
• NGO, development, or private sector experience is an advantage.