HR & Office Administrator
2025-06-02T08:40:51+00:00
Africa Healthcare Network Rwanda LTD
https://cdn.greatrwandajobs.com/jsjobsdata/data/employer/comp_2685/logo/Africa%20Healthcare%20Network%20Rwanda%20LTD.png
http://www.africahealthcarenetwork.com/
FULL_TIME
Kigali, Kimihurura
Kigali
00000
Rwanda
Healthcare
Human Resources
2025-06-06T17:00:00+00:00
Rwanda
8
About the role
The HR& Office Administrator will supervise daily operations at the office and personnel, aiming for maximum efficiency and quality service. They must be an organized, reliable, and results-driven professional. They must have a practical mind to solve problems on the spot, partnered with an ability to see the “big picture” and make improvements. As an HR & Office Administrator, you must also have excellent customer service and communication skills. The goal is to do everything possible by ensuring that proper organization of documents is maintained, meetings are arranged, and stakeholders are handled appropriately.
- HR RESPONSIBILITIES – APPROX 60%
Recruitment & Onboarding:
- Run the selection process to fill vacant positions
- Carry out background checks on prospective hires.
- Plan and conduct new employee orientation to foster a positive attitude towards AHN
Records Management/ Filing:
- File, update, and maintain employee records as per best practice, including input and maintenance in HR Information System
- Develop and implement efficient employee record-keeping procedures
- Prepare, and amend where necessary, HR documents, information circulars and correspondence e.g. employment contracts, separation notices and other correspondence
- Carry out records disposal
Payroll/ Benefits Management:
- Preparation of payroll and submit monthly payroll inputs to Finance for processing
- Monitor payroll regulations and recommend changes
- Assist employees on payroll related matters
- Administer benefits programs such as health insurance, leave plans, and employee assistance programs
- Serve as point of contact with benefit vendors and administrators
- Share relevant information with management and staff, i.e. public holidays and staff leave balances
Communication:
- Be the first point of contact for employees with HR related enquiries, and communicate with external partners
- Educate staff on HR policies, plans, programs, practices, processes, and tools (e.g. compensation, benefits, performance development projects) to ensure knowledge transfer, enhanced company capability related to the management and development of people, and consistent delivery
- Respond to inquiries regarding policies and procedures and escalate to relevant management as required
- Handle team members in a very efficient and friendly manner.
Other:
- HR Processes: Lead on implementation of HR processes in the country e.g. performance management, policy drafting, etc
- HR Metrics & Analytics: Lead on and ensure timely update and reporting on all HR metrics, such as staff turnover.
- Employee Welfare & Wellness: Support employee engagement activities e.g. townhalls, in-country group meetings, wellness training sessions, etc.
- Employee Relations: Lead on handling of employee relations issues, escalating to management as needed
- Contribute to in-country management and global HR teams
Initiate and ensure timely updates and reporting on all periodic HR metrics, such as staff turnover.
- OFFICE ADMINISTRATION RESPONSIBILITIES – Approx 40%
Administration:
- Track and ensure validity of all company’s insurances, e.g., property, etc
- Develop and track the Company’s Contracts and licenses for expirations and ensure communication with relevant stakeholders on renewals.
- Develop and maintain robust administrative systems for records management, transport, and office maintenance.
- Work with relevant stakeholders to plan and execute local, regional, and international travel and accommodation arrangements for staff and visitors, including visas and work permits, etc
- Coordinate and oversee the administrative function and any outsourced services of the organization including management of the office premises, facilities and all office supplies, equipment and property and ensure safety in the workplace and provision of working tools.
- Develop and maintain robust administrative systems on office requirements, including business licenses.
- Ensure compliance with statutory workplace requirements such as staff licenses.
- Support on all administrative matters eg, preparation and review of office documents.
- Any other duties as assigned.
REQUIREMENTS
- A bachelor’s degree is required from Human Resources, administration, and any related field.
- At least 1 to 2 years of Human Resources and/or administration experience
- Strong understanding of the Rwandan labor laws and regulations
- Work in the healthcare sector is a plus
- Demonstrated strong analytical and problem-solving skills
- Ability to develop strong relationships with government officials and adapt to the government policies.
- Strong work ethic and flexibility, respectful of local norms and culture, ability to work with humility and urgency
- Proficiency in Microsoft Word, Excel, PowerPoint
- Exceptional written and oral communication skills
- Speaks fluent English
HR RESPONSIBILITIES – APPROX 60% Recruitment & Onboarding: Run the selection process to fill vacant positions Carry out background checks on prospective hires. Plan and conduct new employee orientation to foster a positive attitude towards AHN Records Management/ Filing: File, update, and maintain employee records as per best practice, including input and maintenance in HR Information System Develop and implement efficient employee record-keeping procedures Prepare, and amend where necessary, HR documents, information circulars and correspondence e.g. employment contracts, separation notices and other correspondence Carry out records disposal Payroll/ Benefits Management: Preparation of payroll and submit monthly payroll inputs to Finance for processing Monitor payroll regulations and recommend changes Assist employees on payroll related matters Administer benefits programs such as health insurance, leave plans, and employee assistance programs Serve as point of contact with benefit vendors and administrators Share relevant information with management and staff, i.e. public holidays and staff leave balances Communication: Be the first point of contact for employees with HR related enquiries, and communicate with external partners Educate staff on HR policies, plans, programs, practices, processes, and tools (e.g. compensation, benefits, performance development projects) to ensure knowledge transfer, enhanced company capability related to the management and development of people, and consistent delivery Respond to inquiries regarding policies and procedures and escalate to relevant management as required Handle team members in a very efficient and friendly manner. Other: HR Processes: Lead on implementation of HR processes in the country e.g. performance management, policy drafting, etc HR Metrics & Analytics: Lead on and ensure timely update and reporting on all HR metrics, such as staff turnover. Employee Welfare & Wellness: Support employee engagement activities e.g. townhalls, in-country group meetings, wellness training sessions, etc. Employee Relations: Lead on handling of employee relations issues, escalating to management as needed Contribute to in-country management and global HR teams Initiate and ensure timely updates and reporting on all periodic HR metrics, such as staff turnover. OFFICE ADMINISTRATION RESPONSIBILITIES – Approx 40% Administration: Track and ensure validity of all company’s insurances, e.g., property, etc Develop and track the Company’s Contracts and licenses for expirations and ensure communication with relevant stakeholders on renewals. Develop and maintain robust administrative systems for records management, transport, and office maintenance. Work with relevant stakeholders to plan and execute local, regional, and international travel and accommodation arrangements for staff and visitors, including visas and work permits, etc Coordinate and oversee the administrative function and any outsourced services of the organization including management of the office premises, facilities and all office supplies, equipment and property and ensure safety in the workplace and provision of working tools. Develop and maintain robust administrative systems on office requirements, including business licenses. Ensure compliance with statutory workplace requirements such as staff licenses. Support on all administrative matters eg, preparation and review of office documents. Any other duties as assigned.
A bachelor’s degree is required from Human Resources, administration, and any related field. At least 1 to 2 years of Human Resources and/or administration experience Strong understanding of the Rwandan labor laws and regulations Work in the healthcare sector is a plus Demonstrated strong analytical and problem-solving skills Ability to develop strong relationships with government officials and adapt to the government policies. Strong work ethic and flexibility, respectful of local norms and culture, ability to work with humility and urgency Proficiency in Microsoft Word, Excel, PowerPoint Exceptional written and oral communication skills Speaks fluent English
JOB-683d63933864a
Vacancy title:
HR & Office Administrator
[Type: FULL_TIME, Industry: Healthcare, Category: Human Resources]
Jobs at:
Africa Healthcare Network Rwanda LTD
Deadline of this Job:
Friday, June 6 2025
Duty Station:
Kigali, Kimihurura | Kigali | Rwanda
Summary
Date Posted: Monday, June 2 2025, Base Salary: Not Disclosed
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JOB DETAILS:
About the role
The HR& Office Administrator will supervise daily operations at the office and personnel, aiming for maximum efficiency and quality service. They must be an organized, reliable, and results-driven professional. They must have a practical mind to solve problems on the spot, partnered with an ability to see the “big picture” and make improvements. As an HR & Office Administrator, you must also have excellent customer service and communication skills. The goal is to do everything possible by ensuring that proper organization of documents is maintained, meetings are arranged, and stakeholders are handled appropriately.
- HR RESPONSIBILITIES – APPROX 60%
Recruitment & Onboarding:
- Run the selection process to fill vacant positions
- Carry out background checks on prospective hires.
- Plan and conduct new employee orientation to foster a positive attitude towards AHN
Records Management/ Filing:
- File, update, and maintain employee records as per best practice, including input and maintenance in HR Information System
- Develop and implement efficient employee record-keeping procedures
- Prepare, and amend where necessary, HR documents, information circulars and correspondence e.g. employment contracts, separation notices and other correspondence
- Carry out records disposal
Payroll/ Benefits Management:
- Preparation of payroll and submit monthly payroll inputs to Finance for processing
- Monitor payroll regulations and recommend changes
- Assist employees on payroll related matters
- Administer benefits programs such as health insurance, leave plans, and employee assistance programs
- Serve as point of contact with benefit vendors and administrators
- Share relevant information with management and staff, i.e. public holidays and staff leave balances
Communication:
- Be the first point of contact for employees with HR related enquiries, and communicate with external partners
- Educate staff on HR policies, plans, programs, practices, processes, and tools (e.g. compensation, benefits, performance development projects) to ensure knowledge transfer, enhanced company capability related to the management and development of people, and consistent delivery
- Respond to inquiries regarding policies and procedures and escalate to relevant management as required
- Handle team members in a very efficient and friendly manner.
Other:
- HR Processes: Lead on implementation of HR processes in the country e.g. performance management, policy drafting, etc
- HR Metrics & Analytics: Lead on and ensure timely update and reporting on all HR metrics, such as staff turnover.
- Employee Welfare & Wellness: Support employee engagement activities e.g. townhalls, in-country group meetings, wellness training sessions, etc.
- Employee Relations: Lead on handling of employee relations issues, escalating to management as needed
- Contribute to in-country management and global HR teams
Initiate and ensure timely updates and reporting on all periodic HR metrics, such as staff turnover.
- OFFICE ADMINISTRATION RESPONSIBILITIES – Approx 40%
Administration:
- Track and ensure validity of all company’s insurances, e.g., property, etc
- Develop and track the Company’s Contracts and licenses for expirations and ensure communication with relevant stakeholders on renewals.
- Develop and maintain robust administrative systems for records management, transport, and office maintenance.
- Work with relevant stakeholders to plan and execute local, regional, and international travel and accommodation arrangements for staff and visitors, including visas and work permits, etc
- Coordinate and oversee the administrative function and any outsourced services of the organization including management of the office premises, facilities and all office supplies, equipment and property and ensure safety in the workplace and provision of working tools.
- Develop and maintain robust administrative systems on office requirements, including business licenses.
- Ensure compliance with statutory workplace requirements such as staff licenses.
- Support on all administrative matters eg, preparation and review of office documents.
- Any other duties as assigned.
REQUIREMENTS
- A bachelor’s degree is required from Human Resources, administration, and any related field.
- At least 1 to 2 years of Human Resources and/or administration experience
- Strong understanding of the Rwandan labor laws and regulations
- Work in the healthcare sector is a plus
- Demonstrated strong analytical and problem-solving skills
- Ability to develop strong relationships with government officials and adapt to the government policies.
- Strong work ethic and flexibility, respectful of local norms and culture, ability to work with humility and urgency
- Proficiency in Microsoft Word, Excel, PowerPoint
- Exceptional written and oral communication skills
- Speaks fluent English
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
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