JOB DETAILS:
Human Resource &Administration Officer
Reports to: Managing Director
Main Duties/Responsibilities:
• Plan and manage the recruitment of new employees
• Provide information on company operations to orient new employees
• Implement systematic staff development procedures and monitor the performance of each employee
• Ensure accurate and proper record-keeping of all employees’ information in hard copies and electronic format
• Update human resources databases by inputting information on new hires, separations, vacations, and sick leaves
• Ensure that all employees are organized and satisfied in their work environment
• Oversee the health and safety of all employees and communicate with staff about issues affecting their performance
• Provide administrative assistance to the MD such as preparing reports and presentations for internal and external communications, monitor the progress of activities within the company.
• Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary
• Required Qualifications and Experience:
• Bachelor’s Degree in any of these fields: Human Resource Management (HRM), Business Administration, Management, Public Administration, Administrative Sciences;
Required Competences
• Excellent leadership and people management skills
• Good knowledge of the regulations applying to Human resource and payroll procedures in Rwanda;
• Knowledge of the laws applicable in performance management and rewarding systems;
• Ability to work under pressure, multi-task and deliver as expected;
• Good interpersonal skills, detail orientated, integrity, confidentiality proper planning and organization skills;
• Flexible, team player, creative, self-starter and able to balance staff and employer needs;
• Good command of verbal and written English
Job Experience: No Requirements
Human Resources Relationship Manager job at sheer logic management consultant
JOB DETAILS:
Human Resources Relationship Manager
Main Duties and Responsibilities:
Responsible for developing and promoting Human Resources Products and Propositions to Corporate Clients and building long-term relationships with clients.
Interacting and connecting with key business stakeholders within the company and within the client portfolios.
1.Client Management
• Ensure that TORs and SLAs of the contract are executed as per expectations
• Ensure and maintain a cordial relationship with clients in the assigned portfolio
• Ensure recruitment and background checks are completed as per client expectations
• Ensure timely renewal of contracts for contracted staff
• Leave Administration-ensure that all contracted staff at Clients utilize their leave within their contract periods.
• Maintain an Electronic Database of all contracted staff records under your Account.
• Ensure that all employee Records are up to date and in safe custody
• Develop timetables and set deadlines for performance appraisals.
• Continually monitor staff performance while coaching and mentoring them for superior performance.
• Handle SLMC matters with third parties as authorized by the Managing Director.
2.Payroll Administration
• Effectively interact with other departments including the HR and the Accounts departments when handling employee relations, payroll as well as issues relating to the preparation of fees notes.
• Prepare monthly updated payrolls and invoicing to be delivered on time and follow up on payments.
3.Employee Relations/Welfare
• Chair staff monthly meetings and update management on deliberations resulting thereof.
• Deal with all staff complaints brought to your attention.
• Implement human resource management policies and procedures
• Provide advice and recommendations on disciplinary actions
• Promote workplace safety
• Handle staff grievances as per company policy.
4.New Business Development/Management
• Prospect for potential new business within the portfolio and promote Human Resources products such as Recruitment, Background Checks, Training, and Outsourcing.
• Research and build relationships with new clients.
• Set up meetings between client decision-makers and the company’s practice leaders/Principals.
• Plan approaches and pitches.
• Work with Business Development teams to develop proposals that speak to the client’s needs, concerns, and objectives.
• Participate in pricing the solution/service based on the risk and value of the potential clients. Present an image that mirrors that of the client and Sheer logic.
• 5.Client Retention and Relations
• Present new products and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.
6.Risk Management
• Identify and document Risks and loss exposures for the company and the clients.
• Identify and monitor and coach/report staff with risky behaviors and reputational issues
• Prevent any losses to the Company and Clients
• Be accountable to follow procedures, attending risk control meetings, and, when appropriate, providing any recommended training.
• Required Qualifications and Experience
• Any Business-related degree with a bias in HR or a Business-related diploma plus three-year experience in a leadership role
• Experience in delivering client-focused solutions based on customer needs
• Excellent listening, negotiation, and presentation skills
• Proven ability to manage multiple projects at a time while paying strict attention to details
• Excellent verbal/written communication skills
Job Experience: No Requirements
Work Hours: 8
Level of Education: Bachelor Degree