Job Objective

To lead and oversee all business operations within the country, ensuring alignment with the organization’s strategic objectives. The role is responsible for driving business growth, managing financial performance, overseeing project delivery, and building strong relationships with clients, partners, and regulatory authorities. The Country Manager ensures compliance with local regulations while reporting to the company’s headquarters.

Scope of Oversight

• Architecture
• Engineering (Structural, Electrical, and Mechanical)
• Financial Management
• Marketing and Business Development

Reporting Line

• Reports to: Managing Partner / Partner-in-Charge (Architecture)
• Supervises: Entire country team

Key Responsibilities

Strategic Leadership

• Develop and implement country-level business strategies aligned with overall organizational goals.
• Adapt business plans to local market dynamics and growth opportunities.

Operational Management

• Oversee day-to-day operations across departments including design, finance, marketing, and administration.
• Ensure efficient coordination and performance of all functional units.

Project Oversight

• Monitor project execution to ensure delivery within scope, budget, and timelines.
• Ensure high-quality design outputs and compliance with client requirements and technical standards.

Financial & Compliance Management

• Develop and manage annual budgets; monitor financial performance including revenue, costs, receivables, and payments.
• Ensure compliance with all applicable local laws, regulations, and industry standards (including building codes and statutory requirements).
• Drive achievement of financial targets and profitability.

Office & Administrative Leadership

• Oversee the overall running of office operations including administration, finance, and human resources matters.
• Ensure effective utilization of resources and operational efficiency.

Business Development & Market Expansion

• Lead business development initiatives including client acquisition, tendering, and partnerships.
• Build and maintain strong relationships with clients, partners, and key stakeholders.
• Identify and pursue cross-border opportunities within the region (including Burundi, Kenya, Tanzania, Uganda, and DRC).

Technical & Design Oversight

• Provide guidance on design work, drawing preparation, and project execution.
• Ensure innovation, creativity, and adherence to professional and technical standards.

Stakeholder Representation

• Represent the organization in engagements with private, corporate, and government stakeholders.
• Liaise with regulatory bodies and advisors on tax, statutory, and compliance matters.

Key Performance Indicators (KPIs)

• Achievement of revenue and profitability targets
• Number of new clients acquired
• Number and value of projects secured and delivered
• Client and stakeholder satisfaction levels
• Project delivery timelines and efficiency
• Project profitability index
• Design quality and error rates
• Contribution to brand visibility and market positioning
• Employee utilization and team performance
• Innovation and process improvement initiatives

Competency Requirements

Core Skills

• Strong leadership and team management
• Business development and marketing expertise
• Financial management and commercial acumen
• Project and operations management
• Design and technical expertise
• Client relationship management
• Strategic thinking and decision-making

Technical Skills

• Proficiency in design and engineering tools (e.g., AutoCAD, Revit, SketchUp, Fusion 360)
• Strong understanding of industry laws, regulations, and codes

Generic Skills

• Analytical and problem-solving skills
• Strong communication and interpersonal skills
• Numeracy and business acumen
• Team collaboration and stakeholder management
• High level of initiative and adaptability

Qualifications and Experience

Education

• Master’s degree (MBA, MSc, MPM or equivalent) in Business Administration, Engineering, Architecture, or a related field.
• A relevant Bachelor’s degree is required.

Experience

• Minimum of 10 years’ relevant experience, with at least 5 years in a senior management or leadership role.

Professional Membership

• Membership in relevant professional bodies (e.g., architecture, engineering, or business institutes) is an added advantage.

Q-Sourcing Servtec is an equal opportunity employer.

• Develop and implement country-level business strategies aligned with overall organizational goals.
• Adapt business plans to local market dynamics and growth opportunities.
• Oversee day-to-day operations across departments including design, finance, marketing, and administration.
• Ensure efficient coordination and performance of all functional units.
• Monitor project execution to ensure delivery within scope, budget, and timelines.
• Ensure high-quality design outputs and compliance with client requirements and technical standards.
• Develop and manage annual budgets; monitor financial performance including revenue, costs, receivables, and payments.
• Ensure compliance with all applicable local laws, regulations, and industry standards (including building codes and statutory requirements).
• Drive achievement of financial targets and profitability.
• Oversee the overall running of office operations including administration, finance, and human resources matters.
• Ensure effective utilization of resources and operational efficiency.
• Lead business development initiatives including client acquisition, tendering, and partnerships.
• Build and maintain strong relationships with clients, partners, and key stakeholders.
• Identify and pursue cross-border opportunities within the region (including Burundi, Kenya, Tanzania, Uganda, and DRC).
• Provide guidance on design work, drawing preparation, and project execution.
• Ensure innovation, creativity, and adherence to professional and technical standards.
• Represent the organization in engagements with private, corporate, and government stakeholders.
• Liaise with regulatory bodies and advisors on tax, statutory, and compliance matters.

• Strong leadership and team management
• Business development and marketing expertise
• Financial management and commercial acumen
• Project and operations management
• Design and technical expertise
• Client relationship management
• Strategic thinking and decision-making
• Proficiency in design and engineering tools (e.g., AutoCAD, Revit, SketchUp, Fusion 360)
• Strong understanding of industry laws, regulations, and codes
• Analytical and problem-solving skills
• Strong communication and interpersonal skills
• Numeracy and business acumen
• Team collaboration and stakeholder management
• High level of initiative and adaptability

• Master’s degree (MBA, MSc, MPM or equivalent) in Business Administration, Engineering, Architecture, or a related field.
• A relevant Bachelor’s degree is required.
• Minimum of 10 years’ relevant experience, with at least 5 years in a senior management or leadership role.
• Membership in relevant professional bodies (e.g., architecture, engineering, or business institutes) is an added advantage.