We are the greatest job source in Rwanda for quick and responsive career, employment and current vacancy opportunities from Employers to Job Seekers. https://www.greatrwandajobs.com/tags/consulting-jobs 2024-04-29T08:12:58+00:00 Great Rwanda Jobs info@greatrwandajobs.com Joomla! - Open Source Content Management 2022-11-22T12:26:57+00:00 2022-11-22T12:26:57+00:00 https://www.greatrwandajobs.com/jobs/related-jobs/1272-consultant-contractual-jobs-at-cfao-motors-rwanda-ltd-and-other-companies-in-rwanda Great Rwanda

<div class="js-first-row"><span class="js-col-xs-12 js-col-md-6 js-title js-title-tablet"> <a class="jobtitle" href="https://www.greatrwandajobs.com/job-categories/job-detail/job-Service-Advisor-job-at-CFAO-Motors-Rwanda-Ltd-26992">Service Advisor job at CFAO Motors Rwanda Ltd</a></span></div> <div class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-fields for-rtl joblist-datafields custom-field-wrapper"><span class="js-bold">Deadline of this Job:&nbsp;</span><span class="get-text">25 November 2022<br /><br /><strong>Service Advisor</strong> <br /> Department CFAO Motors Rwanda Service Department <br /> Job Grade N/A <br /> <br />Gross Salary (RWF) N/A <br /> <br />Reporting To After Sales/ Assembly Line Manager <br /> <br />Date Agreed N/A <br /> <br /> <br />Control Over <br />None <br /> <br /> <br />Levels of Authority <br />• Resolve customer issues <br />• No recruitment &amp; dismissal decisions <br />• Direct Performance Management <br /> <br />Main Purpose of Job <br /> Customer Reception, Job card Printing and Filling, Communication between customer and workshop. <br /> <br /><strong>Qualification Specification</strong> <br />• VW Product knowledge <br />• Proven customer experience <br />• Exceptional Customer Relations <br />• Exceptional Reporting Skills (Microsoft Office) <br />• Driving Licence <br /> <br /><strong>Role Overview:</strong> <br />• Welcoming customers &amp; booking appointments <br />• Taking repair orders and describe customers’ concerns clearly on Job card <br />• Updating customers files <br />• Obtaining customers approval on all repairs &amp; contact the customers immediately to obtain approval on additional repairs that become necessary during repairs <br />• Installing vehicle protection devices such as seat covers, steering wheel covers and floor mats <br />• Monitoring job progress to ensure vehicles are delivered to the customer at the promised time <br />• Ensuring all paper work is completed on time <br />• Identifying and reporting any problems at the reception that may affect customer satisfaction <br />• Comply with 7 Service Core Processes for Volkswagen <br />• Manage DISS, ElsaPro and Warranty processes for Volkswagen <br />• Handing over the vehicle to customers <br />• Customers follow up <br />• Updating WIP on daily basis and preparing report <br />• Carrying out CSI survey with all customers <br />• Any other duties allocated to you by the Management from time to time <br /> <br /><strong>Key Performance Indicators - K.P.I</strong> <br />(Performance outcome) <br />Measurement <br />(How will performance outcome be achieved) <br />• Customer Satisfaction and Customer Relations. <br />• 100% adherence to SCP’s implemented at the Service Division. <br />• Be available to assist with customers queries when required. <br />• Maintain CSI Levels above VW Targets. <br />• Communicate with customers regarding complaints and technical progress on cars on premises and break downs. <br />• Daily management and follow up of customer concerns. <br /> <br /><strong>2. Manufacturer Liaison and Franchise Standards</strong> <br />• Build Relations with all VW Staff <br />• Effective communication with VW Aftersales Management &amp; Technical Support Centre. <br />• Effective DISS management. <br />• 100% campaign completion. <br />• Compliance with VW franchise standards. <br /> <br /><strong>3. Service Core processes as required by LIS (Phantom Shop) are evident in Workshop actions</strong> <br />• Service Core processes aligned to LIS is constantly practiced within the Service Centre <br />• 100% score achievement on technical requirements for Phantom shopper test. <br /> <strong><br />4. Administration</strong> <br />• Communication of all comebacks to After Sales Manager for recording. <br />• No job to be worked on in the workshop without a Job Card. <br />• Working environment is calm and focused at all times. <br />• No job cards are to be kept by Technicians. <br />• Controlled use of the VW DISS management system. <br />• 100% adherence to VW Warranty requirements. <br />• All paperwork to be accurately and neatly completed. <br /> <br /><br /><br /><strong>Other Vacancies</strong><br /></span></div> <div class="js-first-row"><span class="js-col-xs-12 js-col-md-6 js-title js-title-tablet"> <a class="jobtitle" href="https://www.greatrwandajobs.com/job-categories/job-detail/job-Terms-of-Reference-Creation-of-an-Impact-Video-for-RCSP-and-NINGO-to-be-utilized-During-the-CSO-Week-2023-at-Trócaire-26971">Terms of Reference Creation of an Impact Video for RCSP and NINGO to be utilized During the CSO Week 2023 at Trócaire</a></span></div> <div class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-fields for-rtl joblist-datafields custom-field-wrapper"><span class="js-bold">Deadline of this Job:&nbsp;</span><span class="get-text">05 December 2022</span></div>

<div class="js-first-row"><span class="js-col-xs-12 js-col-md-6 js-title js-title-tablet"> <a class="jobtitle" href="https://www.greatrwandajobs.com/job-categories/job-detail/job-Service-Advisor-job-at-CFAO-Motors-Rwanda-Ltd-26992">Service Advisor job at CFAO Motors Rwanda Ltd</a></span></div> <div class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-fields for-rtl joblist-datafields custom-field-wrapper"><span class="js-bold">Deadline of this Job:&nbsp;</span><span class="get-text">25 November 2022<br /><br /><strong>Service Advisor</strong> <br /> Department CFAO Motors Rwanda Service Department <br /> Job Grade N/A <br /> <br />Gross Salary (RWF) N/A <br /> <br />Reporting To After Sales/ Assembly Line Manager <br /> <br />Date Agreed N/A <br /> <br /> <br />Control Over <br />None <br /> <br /> <br />Levels of Authority <br />• Resolve customer issues <br />• No recruitment &amp; dismissal decisions <br />• Direct Performance Management <br /> <br />Main Purpose of Job <br /> Customer Reception, Job card Printing and Filling, Communication between customer and workshop. <br /> <br /><strong>Qualification Specification</strong> <br />• VW Product knowledge <br />• Proven customer experience <br />• Exceptional Customer Relations <br />• Exceptional Reporting Skills (Microsoft Office) <br />• Driving Licence <br /> <br /><strong>Role Overview:</strong> <br />• Welcoming customers &amp; booking appointments <br />• Taking repair orders and describe customers’ concerns clearly on Job card <br />• Updating customers files <br />• Obtaining customers approval on all repairs &amp; contact the customers immediately to obtain approval on additional repairs that become necessary during repairs <br />• Installing vehicle protection devices such as seat covers, steering wheel covers and floor mats <br />• Monitoring job progress to ensure vehicles are delivered to the customer at the promised time <br />• Ensuring all paper work is completed on time <br />• Identifying and reporting any problems at the reception that may affect customer satisfaction <br />• Comply with 7 Service Core Processes for Volkswagen <br />• Manage DISS, ElsaPro and Warranty processes for Volkswagen <br />• Handing over the vehicle to customers <br />• Customers follow up <br />• Updating WIP on daily basis and preparing report <br />• Carrying out CSI survey with all customers <br />• Any other duties allocated to you by the Management from time to time <br /> <br /><strong>Key Performance Indicators - K.P.I</strong> <br />(Performance outcome) <br />Measurement <br />(How will performance outcome be achieved) <br />• Customer Satisfaction and Customer Relations. <br />• 100% adherence to SCP’s implemented at the Service Division. <br />• Be available to assist with customers queries when required. <br />• Maintain CSI Levels above VW Targets. <br />• Communicate with customers regarding complaints and technical progress on cars on premises and break downs. <br />• Daily management and follow up of customer concerns. <br /> <br /><strong>2. Manufacturer Liaison and Franchise Standards</strong> <br />• Build Relations with all VW Staff <br />• Effective communication with VW Aftersales Management &amp; Technical Support Centre. <br />• Effective DISS management. <br />• 100% campaign completion. <br />• Compliance with VW franchise standards. <br /> <br /><strong>3. Service Core processes as required by LIS (Phantom Shop) are evident in Workshop actions</strong> <br />• Service Core processes aligned to LIS is constantly practiced within the Service Centre <br />• 100% score achievement on technical requirements for Phantom shopper test. <br /> <strong><br />4. Administration</strong> <br />• Communication of all comebacks to After Sales Manager for recording. <br />• No job to be worked on in the workshop without a Job Card. <br />• Working environment is calm and focused at all times. <br />• No job cards are to be kept by Technicians. <br />• Controlled use of the VW DISS management system. <br />• 100% adherence to VW Warranty requirements. <br />• All paperwork to be accurately and neatly completed. <br /> <br /><br /><br /><strong>Other Vacancies</strong><br /></span></div> <div class="js-first-row"><span class="js-col-xs-12 js-col-md-6 js-title js-title-tablet"> <a class="jobtitle" href="https://www.greatrwandajobs.com/job-categories/job-detail/job-Terms-of-Reference-Creation-of-an-Impact-Video-for-RCSP-and-NINGO-to-be-utilized-During-the-CSO-Week-2023-at-Trócaire-26971">Terms of Reference Creation of an Impact Video for RCSP and NINGO to be utilized During the CSO Week 2023 at Trócaire</a></span></div> <div class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-fields for-rtl joblist-datafields custom-field-wrapper"><span class="js-bold">Deadline of this Job:&nbsp;</span><span class="get-text">05 December 2022</span></div> 2022-07-20T19:25:33+00:00 2022-07-20T19:25:33+00:00 https://www.greatrwandajobs.com/jobs/related-jobs/864-consultant-contractual-jobs-at-giz-and-other-companies-in-rwanda Great Rwanda

<div class="js-first-row"><span class="js-col-xs-12 js-col-md-6 js-title js-title-tablet" style="font-size: 18pt;"> <a class="jobtitle" href="https://www.greatrwandajobs.com/job-categories/job-detail/job-Consultancy-for-provision-of-training-on-schedules-of-tariff-concessions-in-the-context-of-implementation-of-afcfta-for-Rwanda-revenue-authority-customs-officials-job-at-giz-24191">Consultancy for provision of training on schedules of tariff concessions in the context of implementation of afcfta for Rwanda revenue authority - customs officials job at giz</a></span></div> <div class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-fields for-rtl joblist-datafields custom-field-wrapper"><strong><span class="js-bold">Deadline of this Job:&nbsp;</span></strong><span class="get-text"><strong>01 August 2022 &nbsp;</strong></span></div>

<div class="js-first-row"><span class="js-col-xs-12 js-col-md-6 js-title js-title-tablet" style="font-size: 18pt;"> <a class="jobtitle" href="https://www.greatrwandajobs.com/job-categories/job-detail/job-Consultancy-for-provision-of-training-on-schedules-of-tariff-concessions-in-the-context-of-implementation-of-afcfta-for-Rwanda-revenue-authority-customs-officials-job-at-giz-24191">Consultancy for provision of training on schedules of tariff concessions in the context of implementation of afcfta for Rwanda revenue authority - customs officials job at giz</a></span></div> <div class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-fields for-rtl joblist-datafields custom-field-wrapper"><strong><span class="js-bold">Deadline of this Job:&nbsp;</span></strong><span class="get-text"><strong>01 August 2022 &nbsp;</strong></span></div> 2022-07-25T20:06:21+00:00 2022-07-25T20:06:21+00:00 https://www.greatrwandajobs.com/jobs/related-jobs/870-consultant-contractual-jobs-at-smart-africa-and-other-companies-in-rwanda Great Rwanda

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