Summary
Date Posted: Tuesday, January 28, 2020 , Base Salary: Not Disclosed

JOB DETAILS:

Housekeeping and Customer Care services officer .

Key Activities
• Receive and welcome Guests/clients
• Ensure cleanliness and hygiene of the building (iMutakara Complex)
• Supervise making of beds, cleaning of bathrooms, accommodation rooms, conference hall, common areas, laundry etc.
• Check quality of catering services and cleanliness of cafeteria and restaurants
• Ensure that regulations of safety and sanitation are observed by clients/guests
• Respond to guests/clients ‘inquiries and handle them;
• Regularly carry out inspection of the rooms and facilities of the building
• Organize day and night shifts for the reception work
• Follow up check in and checkouts of clients/guests and keep required records
• Be closely connected with Finance unit to facilitate guests/visitors to pay
• Provide the first aid to room occupants or visitors when needed
• Prepare housekeeping status reports
• Keep updated information on the rooms’ availability

Job Skills: Not Specified

Job Profile
Degree (A1) or (A2) Certificate of Secondary education in the following subjects:
• Hospitality management;
• Hospitality and tourism management
• Hotel and catering management;
• Housekeeping and Laundry Operations

Job Education Requirements: Degree (A1) or (A2) Certificate

Job Experience Requirements: Not Specified

Work Hours: 8

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